TCS Ranked Number 1 in Customer Satisfaction in the Nordics

• Tata Consultancy Services Received the Recognition for the 13th Consecutive Year in Survey of CxOs of Top IT Spending organizations by Independent Research Company Whitelane
• TCS Also Ranked Number 1 in the Individual Country Rankings in Sweden, Norway, Denmark, and Finland.

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), has been ranked number one for customer satisfaction in an independent survey of CxOs from top IT spending organizations in the Nordics, by Whitelane Research. TCS has achieved the top position in customer satisfaction for the 13th consecutive year, with an overall satisfaction score of 82 percent compared to the industry average of 72 percent.

Whitelane Research’s 2022 IT Sourcing Study is based on responses from 350 CIOs and senior decision makers across the Nordics. The research investigated over 680 unique IT sourcing relationships to assess service providers on nine Key Performance Indicators (KPIs).

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