Optimize sales conversation follow-ups in two easy steps
Taking time to speak with customers remains one of the best ways to build relationships and close deals faster. However, in a digital world it is often difficult to secure that moment of interaction. So when that moment happens, it is critical to focus on the conversation. Capturing valuable insights and next steps is a distraction at this precious time. Microsoft Dynamics 365 Sales conversation intelligence continues to harness AI technology to assist salespeople with just that – it’s there as your chief note taker. Master conversation follow ups by uncovering value from each call and gaining a deeper understanding of your customer interactions.
We’re excited to introduce two new features designed to save time and allow users to quickly access the most relevant and valuable insights from their calls:
- Call categorization – automatically categorize and tag short calls, making it easier to sift through large numbers of recordings and find valuable information.
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